by jjohnson1177 » Sat Oct 27, 2018 3:25 pm
You would think these business owners would know how crap like this hurts business, you have to wonder why they do it. On the other hand once in a while you run into a company that is exactly the other way. Last year I mailed a gas tank from my restored 1977 Penton 175 to Penton Enterprises to get John Penton to autograph it for me. When I boxed it up I included what I believed would be enough return postage. When I went to mail it I found out I was about 15 dollars light. I went home and emailed Mr. Penton, telling him about the situation and ask him to email me back with the correct postage and I would send it post haste through Paypal or how ever he wanted it. I never got a reply. 4 days later my fuel tank was returned with John Penton's autograph and date on the right side and Jack Penton's autograph on the left side. John also autographed the letter I had sent, sent a nice movie poster autographed and some Penton stickers. That is a class operation.