HELP! I forgot my Username or Password

How-To and General Information

HELP! I forgot my Username or Password

Postby hennesse » Sat Jan 18, 2020 11:34 am

You try to login, and you get this:

uname.JPG (76.94 KiB) Viewed 4456 times

Like it says, "Guess your username and try again". Try several times. When you give up, click "Contact the Board Administrator". That will send an email to the admins, who will provide "professional help". Unfortunately, the admins don't work 24/7/365, so be patient.

Your username is NOT case-sensitive. FAULTYMEMORY is the same as faultymemory is the same as FaultyMemory


Maybe you get this instead. Your username is correct, but your password is wrong!

pword.jpg (91.79 KiB) Viewed 4456 times

Your password IS case-sensitive. faultymemory is NOT the same as FAULTYMEMORY

This is a hog of different color. Your password is encrypted, so the otherwise omniscient admins can NOT tell you what it is.
Click the I Forgot My Password link, and you will get:
pw-send.JPG (21.39 KiB) Viewed 4456 times

Fill in your username and email address, and click Submit.
The system will send you an e-mail with a link and a new password.

The email will contain a link you MUST click to re-activate your account. YOU MUST DO THIS. Otherwise the new password will NOT work.

Subject: New Password Activation

To use the new password you need to activate it. To do this click the link provided below.

If successful you will be able to login using the following password:
Password: ABCDE12345

Now you get a LOGIN screen. Login in with the password from the email. Do NOT delete the email yet.
You will never remember that password, so you'd better change it right now.
Here's how:

Need professional help? You can always contact the Board Administrators. We don't bite.
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